Data privacy

1. Object of this Data Privacy Statement

Thank you for visiting our website. We are delighted that you are interested in our products and services. Protecting your personal data (hereafter simply called “data”) is very important to us. Hence you will find below detailed information about the data we collect when you visit our website and use our online services, how we subsequently process or use that data, and what technical and organisational measures we have implemented to protect the data.

2. Data controller/service provider

The data controller in the sense of the Federal Data Protection Act (BDSG) and also the service provider in the sense of the German Telemedia Act (TMG) is

Maltzahn Carpet Innovation GmbH
Oststraße 8
48301 Nottuln
Tel.: +49 (0) 2502 2313 65*
Fax: +49 (0)2502 2313 55
E-mail: w.kampe@m2carpets.com

* Call costs vary depending on your phone contract and call rates.

If you have any questions or comments about this Data Privacy Statement or data privacy in general, please send them in an e-mail to: w.kampe@m2carpets.com

3. Collection and use of your data

We use your basic personal information only to process your enquiry/order. All the customer data we store and process is done so in accordance with the relevant provisions of the Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). You have the right to access, correct, block and, where appropriate, delete the information held about you free of charge at any time. Please send your access request to the address given above. We will not pass your personal data, including your home address and e-mail, on to any third parties without your express consent, which you may withdraw at any time. This excludes our service partners who need the information for order processing purposes (e.g. the shipping company making the delivery or the credit company handling the payment).

The nature and scope of the collection and use of your data will vary depending on whether you visit our website purely for information purposes or to use our services:

a) Information purposes
You do not need to provide any personal data to use our website purely for information purposes. In this case, we only collect and use the data that your Internet browser transmits automatically, e.g.:
– date and time of your visit to one of our web pages,
– your browser type,
– the browser settings,
– the operating system used,
– the last page you visited,
– the amount of data transmitted and the access status (e.g. file transmitted, file not found) as well as your IP address.
When you use our website purely for information purposes, we only collect and use this data in non-personal form. This is done to make it possible for you to use the web pages you have called up as well as for statistical purposes and to improve our website. We only save your IP address for the duration of your visit and no personal analysis is performed.

b) Use of services
However, if you would like to use the services we offer on our website, such as ordering goods or a newsletter, then you will need to provide additional data. You will only need to provide the data required for the process in question, so, for example, your postal address if you want us to send you a voucher in the post. Any further data you provide is optional and will be identified as such by us.

Your data is collected and used so that we may provide you with the services you desire, e.g. so we can process your voucher order or send you the personalised newsletter you want. Your data will be passed on, where appropriate, to our support service providers who have of course been carefully selected by us. These may be technical service providers, for example, or shipping support service providers. Apart from that, we will only pass on your information to other third parties if we are required to do so by law.

4. Privacy consent

In addition to providing the services you require, we would also like (but only, of course, if you explicitly agree to this in a separate place) to provide you with a website that is geared towards your interests and occasionally send you news and information about our company or the goods and services we offer that you, based on your data, may find interesting by post or e-mail (in the form of our newsletter) and to use your data for the analysis required for us to do so as well as for market research purposes. To do this, it is technically necessary that we collate the data obtained and provided by you in usage profiles and analyse them for the aforementioned purposes. This is only done internally and only for the aforementioned purposes. Your consent can be given separately. You can subsequently revoke your consent at any time with effect for the future.

5. Newsletter

To register for our newsletter service, we need your e-mail address to which the newsletter should be sent, as well as your privacy consent. Any further information you provide is optional and will be used to address you personally and to personalise the content of the newsletter as well as to clarify questions about the e-mail address.
We generally use a double opt-in process for subscription to our newsletters, which means we will not start sending you the newsletter until until you have confirmed your subscription by means of a link contained in a confirmation e-mail sent to you for this purpose. We use this method to make sure that only you, as the owner of the e-mail address provided, can subscribe to the newsletter. You must use this confirmation link within 2 weeks from receipt of the confirmation e-mail otherwise your newsletter subscription will be automatically deleted from our database.
You can unsubscribe from our newsletter at any time. To unsubscribe, just send us an e-mail to w.kampe@m2carpets.com or use the link at the end of the newsletter to cancel your subscription.

6. Use of cookies

We use cookie technology on our website. Cookies are small text files that are sent from our web server to your browser during your visit to our website, which your browser stores on your computer for later retrieval.
We only use “session cookies” (also called temporary cookies) which are only stored temporarily while you are visiting one of our web pages. The purpose of these cookies is to be able to continue recognising your computer when you switch from one of our web pages to another during your visit to our website and to determine when you have finished your visit.
The cookies are deleted as soon as you finish your browser session. You can use your browser settings to determine whether or not cookies can be placed and retrieved. You can, for example, disable cookies from being used altogether, or you can restrict their use to certain websites, or you can configure your browser so that you are automatically notified and prompted to respond as soon as a cookie is about to be placed on your computer. However, for technical reasons, you must accept the “session cookies” to be able to use the full range of functions of our website.
In this respect, we do not collect or store personal data in cookies, nor do we use any technology that combines information obtained through cookies with user data.

7. Use of Google Analytics

We want our web pages to have an optimal design that gives our visitors the best possible online experience. To do this, we need to know which parts of it are the most popular with our visitors. The website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses cookies, which are text files that are placed on your computer to help us analyse how you use our website. The information generated by the cookies about your use of this website is usually transmitted to and stored by Google on a server in the United States. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google uses this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide other services relating to use of the website and the Internet to us as the website operator. The IP address transmitted by your browser for Google Analytics will not be associated with any other data held by Google. You can prevent cookies being stored by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie and relating to your use of the website (incl. your IP address) by downloading and installing the browser plug-in provided under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

8. Right of revocation and objection

We would like to point out that you can revoke any privacy consent you have given to us at any time with effect for the future. You may also object at any time to the creation of user profiles by us, within the context of this Data Privacy Statement, for advertising and market research purposes and for designing our web pages according to visitor requirements.
To do this, just send us an e-mail to: w.kampe@m2carpets.com

9. Social media plug-ins

a) Facebook plug-in (Like button) – Information about the network operator
Our website uses plug-ins of the social network Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland (http://de-de.facebook.com/legal/terms). The plug-in is identified on our website by the Facebook logo and/or the “Like” button. The following plug-in is provided by Facebook: http://developers.facebook.com/docs/plugins/.
If you do not want Facebook to link your visit to this website with your Facebook user profile, please log out of your Facebook profile before visiting our website.
Information about the data provided to the network operator Facebook:
As soon as you visit our website, the plug-in creates a direct link to the Facebook server. This tells Facebook that you have visited our website using your IP address, amongst other things. If you click the Facebook “Like” button, you can link the content of our site to your Facebook profile. We would like to expressly point out that the only knowledge we have about data processing by Facebook is what is provided through the following link (information available at: http://de-de.facebook.com/about/privacy/your-info).
Essentially, each time you interact with Facebook, data is transmitted to Facebook. The following data is collected in connection with the social media plug-ins:
Facebook receives data from your computer, mobile phone or any other device you use to access Facebook, even if several users are logged in on the same device. This data may include the user’s IP address and other information about things such as the Internet service, location, type (including IDs) of the browser used or pages visited. Facebook always receives the data when the user uses a game, application or website that uses the Facebook platform or when the user visits a website that has a Facebook feature such as a social media plug-in, for example, and sometimes receives it via cookies too. This data may include the date and time of the visit to the website concerned; this also applies to the Internet address or URL of the site the user is on and to the technical data regarding the IP address and the browser used by the user as well as the operating system used by the user; the user ID number is also included if you are logged on to Facebook as a user.
Facebook uses the data as follows (quote): We also compile data from the information we already have about you and your friends. For example, we may compile data about you to determine which friends we show you in your news or which friends we suggest you tag in the photos you have posted. We may collate your current place of residence with GPS data and other location information that we have about you to inform you and your friends about people or events near you, for example, or to provide you with offers that may be of interest to you. We may also compile data about you in order to show you ads that are more relevant to you. When we receive your GPS location, we will collate it with other location data we have about you (such as your current place of residence). However, we only keep this information for as long as it is useful for us to offer you services; hence we keep your last GPS coordinates to send you corresponding notifications. We only provide data to our advertising partners and customers after we have removed your name and any other personal information from it or have combined it with the data of other users in such a way that it can no longer be associated with you.”

b) Twitter plug-in
Our website uses a plug-in of the “twitter.com” service. The service is operated by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”).
The plug-in is identified by the Twitter logo. When you visit our website, your browser creates a direct link with the Twitter server. Through integration of the plug-in, Twitter is informed when you have accessed a page on our website.

If you are logged in to your Twitter account, Twitter can link your visit with your Twitter account. As soon as you press the Twitter button, your browser sends the corresponding information directly to Twitter. Twitter stores this data.

Information about the data provided to the network operator Twitter: We would like to expressly point out that the only knowledge we have about data processing by Twitter is what is provided through the following link (information available at: https://twitter.com/privacy).

According to this information, Twitter collects the following data:
The information (“log data”) that you generate by using the services is automatically recorded by Twitter servers. Log data includes, amongst other things, your IP address, the browser type, the operating system, the previously viewed web page, pages visited, the location, your mobile provider, your mobile device, application IDs, search words and cookie information. Twitter receives log data as soon as you interact with Twitter services, for example when you visit Twitter websites or sign up to Twitter; when you respond to a Twitter e-mail notification and use your Twitter account to authenticate yourself on a website or in a third-party application, or when you visit a third-party website that has a Twitter button or a Twitter widget.
This data is used as follows:
Twitter uses the log data to provide the services and to assess, adapt and improve them. If, after 18 months, Twitter has not already deleted the log data, it will either be deleted or all general account IDs, such as your username, your full IP address and your e-mail address, will be removed.
If you want to prevent Twitter from collecting data about you through our website, you must log out of your Twitter profile before visiting the site.

c) Pinterest
Our website also uses plug-ins of the “pinterest.com” service, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (“Pinterest”). The plug-in is identified by the Pinterest logo. As with the other social media plug-ins, when you visit our website, a direct link is created to the Pinterest servers and log data are transmitted to the Pinterest servers. These are located in the United States and other places. The log data may include your IP address, the addresses of websites you visited that also have the Pinterest functions, browser type and settings, date and time of request, the way you use Pinterest and cookies. If you are logged in to Pinterest, Pinterest can link your visit to our website with your Pinterest account. When you press the Pinterest button, your browser sends the corresponding information directly to Pinterest.
For more information on the purpose, scope and further processing and use of the data by Pinterest as well as your rights and options to protect your privacy, please refer to Pinterest’s privacy policy: https://about.pinterest.com/de/privacy-policy. We do not have any further knowledge about how the data is processed.

d) Instagram
This website uses an Instagram plug-in. Facebook acquired Instagram in September 2012 so we refer you also to their privacy policy – see above under a).
Before you create an account, you should carefully read Instagram’s privacy policy, which you can find at https://instagram.com/about/legal/privacy/#. Summary: When you register with Instagram, all the information you provide is collected and stored (e.g. e-mail address, password, username, etc.). The same applies to the information provided by the user for his/her user profile (forename and surname, telephone number, photograph, etc.) as well as to the content supplied (images, text, etc.) and the communication between the user and Instagram.
Analysis tools from third-party providers help Instagram analyse the content and therefore participate in the collection, analysis and, possibly, storage of the data. Cookies and other similar technologies are used to develop personalised advertising in cooperation with ad providers. During use of the services, log files are recorded automatically, which include in particular: the Internet request, the IP number, the browser type, the start and finish pages as well as the URLs, the number of clicks as well as information about the interaction with links within the services, domain names, pages viewed and so on. Metadata are also collected. The information collected is used for advertising purposes and development, amongst other things. The data may be transferred to the USA or any other country where there is a branch of Instagram.

10. Data security

In addition, we use technical and organisational security measures to protect any personal data obtained or collected, in particular against accidental or intentional manipulation, loss, destruction or attacks by unauthorised persons. We continually improve our security measures as technology develops.